Incivility in the Workplace and Psychological Effects on Employees I recently read a report by Deloitte about the future of the organization that addresses the employee experience and human experience that makes several excellent points. I review these in today’s blogs and offer my own perspective on this important issue.... Read more →

Treat Others the Way You Wish They Would Treat You A few years ago, I wrote about Bipolar Personality Disorder. Using the word “Personality” was a mistake on my part. The purpose of this blog is to correct the record and revisit some of the workplace considerations when dealing with... Read more →

Should a Company (or person) Be Defined By Their Worst Act? Every time I walk into the local branch of Wells Fargo Bank I wonder whether I should change banks simply because of the massive fraud committed by Wells Fargo that was made public in 2016. I thought about last... Read more →

Product Safety Scandals Keep On Coming How can we explain the extent of recent corporate wrongdoing that raises the question: Where were the top officials? Just in the past few years we learned of fictitious accounts set up for customers at Wells Fargo and adding costs to the products sold... Read more →

Wells Fargo, VW, Takata Air Bags, and J&J: Failing the Ethical Tests of Moral Agency One reason businesses still struggle with ethical behavior is they are unaware of their role as a moral agent. A moral agent is a person who has the ability to distinguish between right and wrong... Read more →